Amazon FireStick Home Is Currently Unavailable – Easy Fix

Amazon FireStick makes it easy for everyone to enjoy incredible movies, TV shows, games and music. With this innovative device, you also can access Amazon Prime from anywhere in the world.

But sometimes, that little piece of hardware can malfunction. Like any technological device, Amazon FireStick is prone to bugs.

So, once in a while, you may get a message that says: “Home Is Currently Unavailable”

An image featuring Amazon FireStick home is not working

When this happens, you may be tempted to smash the streaming device against the wall, depending on what mood you’re in. But don’t worry, there are plenty of easy fixes for this issue, and we’ll cover those in this article.

So, instead of throwing the device away, you can use the methods and steps below to resolve the problem.

6 Methods To Fix the ‘Home Is Currently Unavailable’ Error Message


1. Check Your Network Settings

An image featuring tools that are representing some network settings

There are many reasons for this malfunction, and one of them is a lack of internet access. If your device is no longer connected to the internet, this error message might appear on your screen.

So, the first thing you should do is make sure you’re still connected to the internet. If not, adjust your home WiFi network to reconnect and retry the Amazon Fire TV Stick.

Your WiFi network connection may be the reason behind the problem, but if your settings are intact and the error issue remains, try the next method.

2. Reset Your FireStick

An image featuring an Amazon FireStick and a TV remote

The next simple thing to do if your internet connection is intact is to reset the FireStick device. To reset, pick your remote, press and hold the PLAY/PAUSE and SELECT button down simultaneously for a few seconds. After doing that, the system will reset automatically.

This simple reset trick works for many people, but if you’re still experiencing connection issues after the reset, move on to the next step:

3. Unplug Your FireStick and Router

The next option to fix the problem is to unplug the router or the Fire Stick device. Try unplugging both to make sure you’ve tried out this method correctly. After unplugging the devices, wait for a few seconds or minutes and reconnect them again.

This is important:

We recommend you start by unplugging the router, wait for a few minutes, and plug it back in to fix any internet configuration issues. After the router has been reconnected, you can do the same for the FireStick.

But if you open the app and it still doesn’t work, try the next method.

4. Try Another HDMI Port

Some users have reported that they fixed the error message by changing the HDMI port where they plugged in the FireStick.

So, if other methods fail, locate a new port on the TV and plug the device into it. You may see it working automatically.

5. Deregister the Fire Stick Device

If other methods have failed and the app is still showing the “Home Is Currently Unavailable” issue, it’s time to take it a bit further. You can try to fix the problem by deregistering the device. The process is not complicated at all. Select the following via your Fire TV account settings:

  • From the Main Fire TV Menu, go to Settings.An image featuring how to deregister the FireStick device step one
  • Click on the option that says My Account.An image featuring how to deregister the FireStick device step two
  • Click on Amazon Account.An image featuring how to deregister the FireStick device step three
  • Click on the option that says Deregister.An image featuring how to deregister the FireStick device step four

Before the system deregisters you completely, you’ll get another option to confirm the command you’ve given. Select the Deregister option again to complete the process.

After deregistering, the system will take you back to the login or registration page. You can log in or click to register and then check if the error will pop up again on the home screen. If it doesn’t, you’ve got your solution to get the device back online and working again. But if it does, it’s time to let Amazon know.

6. Use Amazon Customer Service

An image featuring a person smiling and working on the computer representing a customer serviceAll the methods above should help you to fix the error message that says “Home Is Currently Unavailable.” But if you’ve tried them all and the problem persists, you need to contact support through your Amazon account. They’re the ones that should now investigate the issue and offer a fix to get it working again.

To contact Amazon support, you’ll need to open your Amazon account and go to Customer Service. Tell the support team everything that’s happening with your Firestick and send some screenshots if available. The support team will contact you about the problem and provide guidance on what to do.

Available Channels to Enjoy on Your FireStick

One of the great things about Amazon Fire Stick is that you can access many channels with the device. Some of the most popular channels include:

  1. HBO Now
  2. Netflix
  3. BBC News
  4. Crackle
  5. YouTube
  6. Watch HGTV
  7. History Channel
  8. ESPN
  9. Showtime
  10. iHeart Radio
  11. Huff Post Live
  12. NBA Game Time
  13. Disney Junior

However, to access content on these channels, you need to subscribe.

Pro Tip:

To test out the channels before committing long-term, pick one that offers a 30-day or 7-day free trial, such as Showtime or NBA Game Time.

Another benefit of FireStick is that it allows you to switch closed captions on or off while watching TV shows or movies.

New Functionalities of FireStick

If you haven’t used Amazon’s latest FireStick models, you’re missing out. The new devices feature the popular Alexa Assistant, which lets you perform tasks through voice commands. You can install apps and open or delete them by merely saying the commands.

New models also support impressive image resolutions and picture formats, including HDR, Dolby Vision and 4K Ultra HD. You get to enjoy brilliant pictures through the latest line of devices.

Moreover, the processors of the latest Fire Stick devices are strong and dependable. You can now enjoy a smooth operation for a more satisfying user experience on your Fire Stick devices.

Protecting Your Privacy on FireStick

An image featuring a person typing on a laptop which has a lock logo above it representing privacy

No matter how great your experience is with Amazon Fire Stick, never compromise your privacy. Anyone using the internet should know that exposing their data online could lead to cyberattacks. That’s why we always remind our readers to adopt privacy best practices.

Streaming with Fire Stick exposes your data to Google, Amazon and your internet service provider (ISP). These three giants collect data on everything you do online because you pass through their networks. So, to protect your activities while playing games or streaming your favorite content, use a VPN.

A virtual private network (VPN) service hides everything you do online by changing your IP address and encrypting your data. No matter who’s monitoring or tracking you, a reliable VPN service will hide your data from them.

For more information on choosing the right VPN for FireStick, see our comprehensive guide.


Can I fix the error message without a remote controller?
No, it’s best to use the remote controller. The Fire TV app feature will help you try the methods and steps we shared in this article.
What's the difference between Amazon Fire TV Stick and Amazon Fire TV?
The significant differences between these two services lie in their cost, capabilities and size. The Fire TV Stick is smaller, cheaper, slower and only supports 1080p video quality. On the other hand, Fire TV supports 4K streaming, features 2GB RAM, costs more than the Fire Stick and is expandable.
Do I really need a VPN to use Fire Stick?
A VPN is necessary if you want to protect your privacy online. You can never be too sure of who’s collecting your data during streaming or gaming.
What's the best VPN to use for Fire TV Stick?
There are many VPN services available online, but the best ones for your Fire TV Stick will hide your IP and encrypt your data.

Final Words

It’s always annoying to miss out on your favorite game or TV shows due to a device malfunction. The next time you see the error that says, “FireStick Home is Currently Unavailable,” try the steps in the six methods we’ve shared in this guide.

Also, now that you know more about the functionalities and upgrades of Amazon Fire TV and Fire Stick, you can have a lot more fun with it. Don’t forget to use a reliable VPN service to protect your privacy online.

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